Frequently Asked Questions
Q. WHAT IS YOUR CANCELLATION POLICY?
A. Should you cancel your appointment or any portion of your appointment with less than 48 hours notice a 50% per service cancelled fee does apply and will be due before a new appointment is scheduled.
Q. WHAT IF I AM LATE TO MY APPOINTMENT?
A. Things happen…if you’re going to be a few minutes late, please reach out via text message to let me know. If you are going to be more than 15 minutes late, I will do my best to accommodate you, however, out of respect to all of my guests with scheduled appointments, I cannot guarantee the full service scheduled will be performed and may result in rescheduling a portion or all of your service.
Q. I LOVE MY HAIR AND YOU AND I WANT TO TELL THE WORLD?
A. Yay! I’m so glad you loved your experience! You can currently find me on Google to leave any honest feedback and reviews.
Q. WHAT IF I DON'T LOVE MY HAIR?
A. Please know that I truly strive to give my guests the very best experience. If, for any reason, you are not completely satisfied, please contact me within the first 7 days following your appointment. We will make arrangements to adjust as quickly as possible.