Frequently Asked Questions
Q. WHAT IS YOUR CANCELLATION POLICY?​
​
A. Should you cancel your appointment or any portion of your appointment with less than 48 hours notice a 50% per service cancelled fee does apply and will be due before a new appointment is scheduled.
Q. WHAT IF I AM LATE TO MY APPOINTMENT?​
​
A. Things happen…if you’re going to be a few minutes late, please reach out via text message to let me know. If you are going to be more than 15 minutes late, I will do my best to accommodate you, however, out of respect to all of my guests with scheduled appointments, I cannot guarantee the full service scheduled will be performed and may result in rescheduling a portion or all of your service.
Q. I LOVE MY HAIR AND YOU AND I WANT TO TELL THE WORLD?​
​
A. Yay! I’m so glad you loved your experience! You can currently find me on Google to leave any honest feedback and reviews.
Q. WHAT IF I DON'T LOVE MY HAIR?​
​
A. Please know that I truly strive to give my guests the very best experience. If, for any reason, you are not completely satisfied, please contact me within the first 7 days following your appointment. We will make arrangements to adjust as quickly as possible.